Important Information

Scope of Services:

First of all, thank you so much for considering us to help, we are honored.

As a part of our initial visit we would like to have a chat to ensure you are ready and you get a chance to know us.
During the visit, we would like to go through the contents with you and discuss any questions you may have.
This is a free consultation.
We take stock of the contents and note any special requirements. This will help determine a preliminary schedule in order to get the home ready.
As a part of our services: we clean, display and stage the home (We bring tables, clothing racks, shelving and more).
We advertise province wide and through our mailing list.
We will bring in appraisers for the antiques, art, books and any other items that we need help valuing.
For larger items like furniture and appliances, we list for early sale while we are working in the home. (We cannot count on selling these in a 3 day sale - they typically go to a more targeted buyer).
Any papers, photos, money or jewelry we find will be set aside for you.
We hold a sale for 3 days - Friday, Saturday and Sunday.
When the sale is complete, if there are items remaining, we will neatly place them in boxes. If you choose, we can arrange for a charity to review the contents and possibly donate.
Our goal is to make it straight-forward and hassle free.

Fee Structure:

There are no upfront costs to you.

At the end of the estate sale, we pay the Government 15% HST
An email transfer of 50% (after tax) will be sent to you for your portion of the sale.
With the remaining 50% (after tax), we pay our appraisers and staff.
If our 50% is not enough to cover staff wages, the remaining wages will come out of the client’s pay. This will only occur if the work completed outweighs the value of the home contents (eg. Excessive cleaning if the house has been vacant for a long time, or a lot of the contents have been destroyed and are unsellable).
We take payment from buyers during the sale with cash, debit and credit cards. Your portion of the payment will be sent 4 days after the end of the sale, (that's how long it takes the card companies to release payments).

Additional Costs:

There are not always extra charges. There are no upfront costs. If there are additional costs it will be a part of the final payment. These charges would be approved prior to commencement of the work. The following are a few examples:

Excessive waste disposal - if there are truckloads of junk to haul away, we will hire a junk removal company, oversee and pay them. No mark-ups, just the actual cost.
Landfill runs – a charge of $50 plus dumping fees per half-ton truck load.
If there is a giant wasp nest, skunk infestation etc. where an exterminator is needed, same as above. We take care of it, but the charge will be included on the invoice.
If the estate is more than 30km outside of the Saint John center, we charge $25.00 per day per vehicle.
We do basic cleaning for a sale, however, if a deep cleaning is required (years of cigarette smoke caked on to every item, floors that have been flooded or neglected and need a hands and knees scrub, etc), we can provide that service at an hourly rate of $30 per hour per worker.
Cost of heavy duty cleaning products.
If an area of the property needs to be cleared out (garage, crawl space, etc.), but has no income earning potential, we can clear out and haul away the junk for a charge of $30 per hour per worker plus landfill run and fees.
Hazardous Waste Removal (paint, aerosol etc.) - $25 per car load.
Food removal (Unopened and unexpired will be delivered to the food bank) - $25 per car load.

Important Notes:

Water and power must be on during the estate sale.
Any items that the family wants to keep must be removed or clearly marked before we commence work. Once we are in the home, we consider all items not marked (except appliances that go with the home sale), to be for sale.
We are in the home day and night so the house must be vacant in order for us to hold a sale. Clients may stop in and check on progress whenever they like, however we cannot work around anyone living in the house.
We will request a single contact person. This person will sign the contract and will be the only contact to work with Heart of a Home in person or by email / phone.
We can refer you to a realtor if required.
Heart of a Home has a no harassment policy. Should any of our team members be harassed verbally or physically by the client, the contract becomes void. The client will be responsible for paying Heart of a Home Sales all wages up until the final hour of work is completed.

Important Information

Scope of Services:

First of all, thank you so much for considering us to help, we are honored.

As a part of our initial visit we would like to have a chat to ensure you are ready and you get a chance to know us.

During the visit, we would like to go through the contents with you and discuss any questions you may have.

This is a free consultation.

We take stock of the contents and note any special requirements. This will help determine a preliminary schedule in order to get the home ready.

As a part of our services: we clean, display and stage the home (We bring tables, clothing racks, shelving and more).

We advertise province wide and through our mailing list.

We will bring in appraisers for the antiques, art, books and any other items that we need help valuing.

For larger items like furniture and appliances, we list for early sale while we are working in the home. (We cannot count on selling these in a 3 day sale - they typically go to a more targeted buyer).

Any papers, photos, money or jewelry we find will be set aside for you.

We hold a sale for 3 days - Friday, Saturday and Sunday.

When the sale is complete, if there are items remaining, we will neatly place them in boxes. If you choose, we can arrange for a charity to review the contents and possibly donate.

Our goal is to make it straight-forward and hassle free.

Fee Structure:

There are no upfront costs to you.

At the end of the estate sale, we pay the Government 15% HST

An email transfer of 50% (after tax) will be sent to you for your portion of the sale.

With the remaining 50% (after tax), we pay our appraisers and staff.

We take payment from buyers during the sale with cash, debit and credit cards. Your portion of the payment will be sent 4 days after the end of the sale, (that's how long it takes the card companies to release payments).

Additional Costs:

There are not always extra charges. There are no upfront costs. If there are additional costs it will be a part of the final payment. These charges would be approved prior to commencement of the work. The following are a few examples:

Excessive waste disposal - if there are truckloads of junk to haul away, we will hire a junk removal company, oversee and pay them. No mark-ups, just the actual cost.

Landfill runs – a charge of $50 plus dumping fees per half-ton truck load.

If there is a giant wasp nest, skunk infestation etc. where an exterminator is needed, same as above. We take care of it, but the charge will be included on the invoice.

If the estate is more than 30km outside of the Saint John center, we charge $25.00 per day per vehicle.

We do basic cleaning for a sale, however, if a deep cleaning is required (years of cigarette smoke caked on to every item, floors that have been flooded or neglected and need a hands and knees scrub, etc), we can provide that service at an hourly rate of $30 per hour per worker.

Cost of heavy duty cleaning products.

If an area of the property needs to be cleared out (garage, crawl space, etc.), but has no income earning potential, we can clear out and haul away the junk for a charge of $30 per hour per worker plus landfill run and fees.

Hazardous Waste Removal (paint, aerosol etc.) - $25 per car load.

Food removal (Unopened and unexpired will be delivered to the food bank) - $25 per car load.

Important Notes:

Water and power must be on during the estate sale.

Any items that the family wants to keep must be removed or clearly marked before we commence work. Once we are in the home, we consider all items not marked (except appliances that go with the home sale), to be for sale.

We are in the home day and night so the house must be vacant in order for us to hold a sale. Clients may stop in and check on progress whenever they like, however we cannot work around anyone living in the house.

We will request a single contact person. This person will sign the contract and will be the only contact to work with Heart of a Home in person or by email / phone.

We can refer you to a realtor if required.

Heart of a Home has a no harassment policy. Should any of our team members be harassed verbally or physically by the client, the contract becomes void. The client will be responsible for paying Heart of a Home Sales all wages up until the final hour of work is completed.

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